Introducing Harrowden’s New Customer Service Team

customer service

Harrowden Turf has grown from strength to strength since the owners first acquired Q Lawns in 2007.  In the last decade, Turfland in Lancashire, Stewarts Turf in Scotland and Spearhead Turf from Cambridgeshire have all been amalgamated into the group.

Today, Harrowden Turf is recognised as the UK’s biggest turf producer. Head Office – aka the nerve centre has been set up just outside Kettering in Northamptonshire and new staff have been recruited to support the organisation’s customers.

Now seems as good a time as any to introduce you to our wonderful new team and remind you that many of the familiar faces are still here to help you.

Southport Customer Service Team

These ladies have been working with Harrowden Turf for a long time and have umpteen years worth of experience between them. Ask them anything about products and prices and they’ll be only too pleased to help.

Lisa, Carol, Jenny and Sarah can be reached on 01704 888333


Edinburgh Customer Service Team

Our Edinburgh depot (also referred to as Stewarts Turf) can organise deliveries of turf, topsoil, Meadowmat and Enviromat to anywhere in Scotland.

Talk to Eleanor and David on 0131 663 6617

Mobile Sales Team

These are the people you’ll see at trade shows and at networking meetings around the country. The fab 4, headed up by Chris Carr, aim to help you get the best possible trade deals across our entire product range.

If you’re a landscaper, landscape designer or property developer, these are the guys to contact first.

Chris Carr:

Kevin Harden

Mark Cockburn

Mark Gurney


Customer Service and Sales at Head Office

Based in Kettering but serving the whole of the UK, our customer services team are great. Amongst their various skills are:

  • Answering product related and technical questions
  • Helping you decide which are the right products for your project
  • Calculating costs and providing quotes
  • Receiving telephone, email and internet orders
  • Processing credit and debit card payments
  • Liaising with harvesting teams and transport teams to organise product despatch
  • Invoicing trade customers

It’s a busy office, as you can imagine.  Team leader is Chris G.  Chris is a bubbly lady who gets things done and supports her team admirably. Working with Chris are Leanne, Jade, Jacquie, Anne-Marie, Karen and Daniel.

Contact the Customer Services team on 01638 742901 or send us an email

Transport Team

Those who regularly buy Harrowden’s products will know that the transport team are fantastic at keeping everyone up to date with anticipated delivery times. However, the UK road network does have its challenges and sometimes there are delays en-route.

If you are at all worried about your delivery or if you need to warn the team in advance about possible access issues, talk to Richard Boyson or Alex Coleman.  You can reach either of them on 01638 742901